Madame X Tour – Ticket Request Guidelines

May 06, 2019

For info on Verified Fan Registration for the London or Paris 2020 shows, CLICK HERE.


To ensure that Madonna fans have best access, ticket requests for all MADAME X shows will be accepted now through Friday, May 10th (11:59pm EDT). Fans may select city and show preference plus their preferred price points prior to completing their request. Here is a helpful guide to better understand the Ticket Request Program. 


Madonna Icon Lifetime Legacy Members will receive priority access to Madame X Tour tickets, VIP Packages and Travel Package offers. Icon Lifetime Legacy membership status must have been established by October 30, 2011 in order to qualify. 


- All fans will submit their ticket requests through the portal, available now through Friday, May 10, 2019 @ 11:59 p.m. ET.
- Icon Legacy members MUST submit their ticket requests using the same email address registered to their account. This is how your Legacy member status will be authenticated. Log in now and visit your Profile page to verify your registered email address.
- We know Iconers cherish the Madonna live experience, so we have arranged that Icon Legacy members may request up to four (4) tickets per show, for up to two (2) concerts!
- You can pick as many locations around a venue as you'd like, however, any request confirmation will be limited to 4 tickets for a single show.
- There's no need to rush. Requests for tickets, VIP Packages and Travel Packages will be accepted until Friday, May 10 at 11:59 p.m. ET, so take your time and plan out your schedule and budget.
- If you determine that your original ticket request was in error or your schedule changes, you may re-submit your request. YOUR MOST RECENT SUBMISSION WILL SUPERCEDE EARLIER TICKET REQUEST SUBMISSIONS until the May 10 deadline.
- If your ticket request is selected, please note that your credit card will be automatically charged for the ticket transaction. Make sure your credit card has sufficient funds to cover your highest possible total. If your request is confirmed and your card has insufficient funds, we will be unable to process your request.


The Ticket Request program allows fans an equal opportunity to select which show(s) they are interested in attending at their desired price point(s).

- Fans complete their request at by providing their credit card information and will receive notification if their ticket request has been confirmed by Sunday, May 19 @ 12-noon ET.
- Credit cards will only be charged if your request is confirmed.
- Tickets will be fulfilled as Ticketmaster Secure Mobile Tickets, with barcodes available 24-48 hours prior to each show.
- Event Ticket limit is 4 per person.
- Every ticket purchased includes a CD of Madonna's new release, Madame X, in stores June 14.
- Please keep in mind that you have an equal chance to be confirmed for shows in any city you requested, so you must be prepared to travel to any of the cities in your request. All sales are final. No refunds.
- For additional ticketing information, please visit the Madame X Tour FAQs on Ticketmaster.


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